Privacy Policy

Last Updated: February 17, 2026

At SharkPixel ("we," "us," or "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit www.sharkpixel.com and purchase or use our products and services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

1.1 Information You Provide Directly

When you create an account, make a purchase, or contact us, we may collect the following:

• Name, email address and phone number
• Billing address and payment information (processed securely via Stripe or PayPal — we do not store full card details)
• Account credentials (username and password)
• Communications you send to us, such as support emails

1.2 Information Collected Automatically

When you visit our website, certain information is collected automatically through cookies and tracking technologies, including:

• IP address and approximate geographic location
• Browser type, device type, and operating system
• Pages visited, time spent on pages, and referring URLs
• Clickstream and interaction data
• Purchase and browsing behavior on our site

1.3 Information from Third Parties

We may receive information about you from third-party advertising and analytics platforms when you interact with our ads or content on those platforms, including Meta (Facebook and Instagram) and Google.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To create and manage your account
• To process purchases and deliver digital products and course access
• To send transactional emails such as order confirmations and account notifications
• To send marketing emails, promotions, and product updates (you can opt out at any time)
• To serve targeted and retargeted advertisements on Meta (Facebook and Instagram) and Google
• To analyze website traffic and user behavior to improve our products and site experience
• To detect and prevent fraud or unauthorized activity
• To comply with legal obligations

3. Cookies and Tracking Technologies

3.1 What We Use

SharkPixel uses cookies and similar tracking technologies on our website. Specifically, we use:

Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as pages visited, session duration, and traffic sources. This data is aggregated and used to improve our site. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, available at tools.google.com/dlpage/gaoptout.

Meta Pixel

We use the Meta Pixel (formerly Facebook Pixel) to measure the effectiveness of our advertising campaigns on Facebook and Instagram, to build audiences for retargeting, and to optimize ad delivery. The Meta Pixel tracks actions you take on our website, such as page views and purchases, and reports them to Meta. To manage your Meta ad preferences, visit facebook.com/ads/preferences.

3.2 Managing Cookies

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all or some cookies, or to alert you when cookies are being sent. Please note that disabling certain cookies may affect the functionality of our website, including your ability to log in and access purchased content.

4. How We Share Your Information

We do not sell your personal information. We may share your data in the following limited circumstances:

4.1 Service Providers

We share information with trusted third-party service providers who assist us in operating our website and delivering our services. These are trusted services with world-class encryption, including:

• Stripe — payment processing
• PayPal — payment processing
• Google — analytics and advertising
• Meta — advertising and retargeting
• Email marketing platforms — to send newsletters and promotional emails

These service providers are contractually obligated to protect your information and may only use it for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required to do so by law, or in response to valid legal requests such as subpoenas, court orders, or government investigations.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website if such a transfer occurs.

5. Email Marketing

If you provide your email address, you may receive marketing communications from SharkPixel, including promotions, product launches, and educational content. You can unsubscribe at any time by clicking the "unsubscribe" link at the bottom of any marketing email, or by emailing us at support@sharkpixel.com. Please note that even if you opt out of marketing emails, we may still send you transactional emails related to your account or purchases.

6. Advertising on Meta and Google

SharkPixel advertises on Meta platforms (Facebook and Instagram) and Google. As part of these advertising activities:

• We may use your email address to create Custom Audiences on Meta and Google to show you relevant ads
• We may use Lookalike Audiences to reach new users who share similar characteristics to our customers
• The Meta Pixel and Google tracking tags on our site allow these platforms to serve you retargeted ads based on your visit to our site

Both Meta and Google have their own privacy policies governing how they use this data. We encourage you to review them at facebook.com/privacy/policy and policies.google.com/privacy. You can manage your ad preferences directly with each platform.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. If you wish to delete your account and associated data, please contact us at support@sharkpixel.com.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. Payment transactions are encrypted and processed by PCI-compliant payment processors (Stripe and PayPal). However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Children’s Privacy

SharkPixel is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly. If you believe we may have collected information from a child under 13, please contact us at support@sharkpixel.com.

10. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Opt out of the sale or sharing of personal data (note: we do not sell personal data)

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, please contact us at support@sharkpixel.com. We will respond to verified requests within 30 days.

11. Third-Party Links

Our website may contain links to third-party websites, including Adobe, Meta, and Google. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies independently.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please reach out to us:

 

SharkPixel Privacy & Support

Email: support@sharkpixel.com

Website: www.sharkpixel.com